1. Until when can I pre-order Sinag?

Physical bundles will be available for pre-order until May 14, 2022 11:59PM GMT+8. The digital copy of the zine will be available for sale until the project completion.

2. Where will the zine be shipped from?

The zine will be shipped from Metro Manila, Philippines.

3. How long do I have to wait until I receive my copy?

Merch and zine production usually takes 1-3 months. Shipping should start around early August of 2022 at the earliest. Digital copies will be sent once shipping starts.

4. What are the payment and shipping methods?

Payment: GCash (GCash to GCash, Bank to GCash), Paymaya, Security Bank, Paypal (via friends and family)

Shipping: GoGo Xpress, J&T Express

5. Until when can I pay for my order?

All orders must be paid within three (3 days) upon checkout. If opted for the 50% down payment option, the remaining balance should be paid by April 23, 2022 11:59PM GMT+8.

6. Do you ship internationally?

No, but international patrons may still avail Alon (Digital Zine).

7. Can I still change my address after I place my order?

Yes, you may reach out to us directly through our email hqfilozine@gmail.com to change your address.

8. Can I cancel my order? Will you allow refunds?

Strictly no cancellation of orders. If an order is already half paid (through the 50% Down Payment option), the amount already paid will not be refunded if the payment is incomplete after the pre-order period.

9. I've already placed my order, can I still upgrade the bundle I purchased?

Yes. Kindly DM us on Twitter (@hqfilozine) or email us at hqfilozine@gmail.com with the following information:

Order Code:

Full Name:

Email used when placing order:

Upgrade request:

Preferred payment method (50%DP/Full):

10. Will there be aftersales?

Yes, however, please keep in mind that the amount of items for sale will be limited as they are leftovers and will not be restocked.